Giulia MerloWe’re looking for a Service Design LeadJoin us to lead our Service Design team and practice, and help design services that impact the lives of millions of people.2 min read·Aug 23, 2021----
Giulia MerloDeveloping a progression framework for Design, Data and Technology at Citizens AdviceOver the last 3 months, we’ve worked closely with Emily Webber at Tacit to develop a progression framework for our teams — and…5 min read·Mar 30, 2021----
Giulia MerloNotes from my first 3 months at Citizens AdviceWhen I joined Citizens Advice 3 months ago, I had a lot of good intentions around writing weekly notes to share what I was learning and…4 min read·Dec 8, 2020----
Giulia MerloWe’re looking for someone to lead our Product Design team and practiceJoin us to complete our new User Research and Design leadership team, and help us design services and products for millions of people.3 min read·Sep 23, 2020----
Giulia MerloinCancer Research UK Tech Team BlogWhere next for charity transformation? Our sector-wide digital unconferenceLast July, following our very successful (and fun!) first unconference, Cancer Research UK organised a second event, open to all charities…3 min read·Sep 26, 2019----
Giulia MerloinCancer Research UK Tech Team BlogWe ran our first unconference and this is what happened.A few weeks ago, I wrote a blog post about our decision to run two unconference events to help us co-design the next stage of our digital…3 min read·Jul 1, 2019--1--1
Giulia MerloinCancer Research UK Tech Team BlogWhat does digital mean to us?About three years ago, Cancer Research UK launched a big and bold strategy for digital transformation. We wanted to take the tools, ways…3 min read·May 22, 2019----
Giulia MerloinCancer Research UK Tech Team BlogYou can be right, or you can be a change agent.I love being right. I always have. I love the self-affirmation that comes from knowing your idea was the best idea in the room, I love the…3 min read·Feb 27, 2019----
Giulia MerloinCancer Research UK Tech Team BlogDesign Sprints at Cancer Research UKFinding new, faster and more user-centric ways of working to help us beat cancer sooner is a core purpose of our team here at Cancer…4 min read·Jan 3, 2019----
Giulia MerloinCancer Research UK Tech Team BlogWhy your deadline will destroy your metrics (but only if you let it)It’s a situation that everyone working in digital has experienced. After many workshops and much thinking, your team had agreed some…3 min read·Dec 6, 2018----